Qualify Before You Buy (“QBYB,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Request pre-qualification or loan information
- Submit forms on our website
- Contact us by phone, email, or text message
- Sign up for our services or consultations
- Subscribe to newsletters or updates
This information may include:
- Full name
- Email address
- Phone number (mobile and/or landline)
- Property address
- Financial information (income, assets, credit information)
- Employment information
- Other information relevant to your home buying or selling needs
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Location data (general geographic location)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.
How We Use Your Information
We use collected information for the following purposes:
Service Delivery
- Process pre-qualification requests and loan applications
- Match you with appropriate properties and neighborhoods
- Provide real estate and mortgage guidance
- Communicate about your transaction status
- Schedule appointments and consultations
Communication
- Respond to your inquiries and requests
- Send service-related updates and notifications
- Provide market information and property updates
- Share educational content about home buying/selling
Business Operations
- Improve our website and services
- Analyze user behavior and preferences
- Conduct market research
- Comply with legal obligations
- Protect against fraud and unauthorized activity
SMS/Text Messaging Policy (A2P Compliance)
Consent to Receive Text Messages
By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive automated text messages from Qualify Before You Buy at the phone number provided. This includes:
- Pre-qualification updates
- Property alerts and listings
- Appointment reminders
- Market updates
- Service-related notifications
- Promotional messages (if opted in)
Message Frequency
Message frequency varies based on your interaction with our services and preferences. You may receive approximately 2-10 messages per month, though frequency may increase during active transactions.
Standard Rates Apply
Standard message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details on your specific plan.
Opt-Out Instructions
You can opt out of receiving text messages at any time by:
- Replying STOP, END, QUIT, UNSUBSCRIBE, or CANCEL to any text message
- Contacting us directly at (623) 203-6803 or info@qualifybeforeyoubuy.com
- Updating your communication preferences in your account settings
After opting out, you will receive one final confirmation message. You may continue to receive service-critical messages related to active transactions.
Help and Support
For help or questions about text messaging, reply HELP to any message or contact us at:
- Phone: (623) 203-6803
- Email: info@qualifybeforeyoubuy.com
Supported Carriers
Our text messaging service is supported by all major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Mobile Number Accuracy
You are responsible for ensuring the mobile number you provide is accurate and belongs to you. Notify us immediately if your mobile number changes.
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
- Lenders and mortgage companies for pre-qualification and loan processing
- Title companies and escrow services
- Home inspectors and appraisers
- Credit reporting agencies
- SMS/text messaging service providers
- Website hosting and analytics providers
- Email service providers
Legal Requirements
We may disclose your information when required by law, legal process, or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activity
- Protect the safety of our users and the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure SSL encryption for data transmission
- Restricted access to personal information
- Regular security assessments
- Secure data storage systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records
Phone numbers and communication preferences are retained until you opt out or request deletion.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You can request access to or correction of your personal information.
Deletion
You can request deletion of your personal information, subject to certain legal exceptions.
Opt-Out
You can opt out of marketing communications at any time through:
- Email unsubscribe links
- Text message opt-out (reply STOP)
- Direct contact with us
Do Not Track
Our website does not currently respond to “Do Not Track” signals from browsers.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information as defined by the CCPA.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending email or text notification for significant changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Lion Home Loan’s LLC
dba Qualify Before You Buy
NMLS# 2748302
Address: 1823 W Wayne Ln, Anthem, AZ 85086, United States
Phone: (623) 203-6803
Email: info@qualifybeforeyoubuy.com
For SMS/text message support, reply HELP to any message or contact us using the information above.
Consent
By using our website, providing your contact information, or opting in to receive text messages, you consent to this Privacy Policy and our SMS/Text Messaging practices.